Your Swiss Army Knife Skills

The Scenario: 

• Samir had a reputation for being the best in his field.
• Samir could solve any customer’s problem with adeptness and speed at a fair price.
• Samir enjoyed his reputation and relished solving his customers’ problems.
• Over time, fewer and fewer customers visited Samir.
• Samir was dismayed, “I know this product better than anyone, yet my business is declining!”
• Samir tried everything--more advertising, special price promotions, but nothing seemed to work.
• With bills mounting, Samir decided he had to close up shop.
• On March 1, Samir’s Typewriter Repair shut its doors for good. He had to take a job he hated just to pay the bills.
  

The Message: Over the years, the Swiss army knife has become a figure of speech for having the right tool for the right situation. The tools, which can include a nail file, large blade, wood saw, scissors, and screwdriver, are designed to solve a range of problems. Similarly, a well-balanced professional will have the right mix of skills to fit the needs of their current (and future) jobs. Those who understand and intentionally pursue the skills needed to advance their career know exactly the tools needed in their career Swiss army knife. They understand which tools are well-defined, those that don’t exist, and those that need to be sharpened to function well. A Swiss army knife that only has a screwdriver won’t do well when a saw is needed; similarly, skills that are applicable to a specific function (like the typewriter repair skill), may not be applicable to more pressing problems (like computer repair). Your job is to know what your Swiss army knife needs to contain and how to build the skills to complete your own Swiss army knife.

Give these eight tips a look to see how you can intentionally build your Swiss army knife skills:

1. Create your pro forma resume – Think about what you’d like to be known for as a professional then write a pro forma resume that demonstrates your achievements. By all means, be aspirational but also be realistic enough to motivate yourself.
   
2. Match your current skills to your pro forma resume – Identify the skills needed to achieve the pro forma, then categorize them by those you’ve already mastered, those you still need to work on, and those you don’t at all possess.  
3. Create your plan - For skills that you have yet to master, articulate experiences you need to address the skill gaps, such as new jobs, additional training and certifications, or volunteer work. Know what you still need and put things in motion to address the need.
4. Leverage a skill to learn a skill – This is something I did a lot in my career. For every new job I took, I brought something into the job that was of value to the hiring manager, knowing full well that I would build new skills to take out of the job.
5. Commit you’ll get out of your comfort zone – Learning new skills means hard work, increased potential for failure, and possible uncomfortable interactions with those who have mastered skill areas you’re still working on. Joyfully embrace being out of your comfort zone; it’s worth it.
6. Don’t set yourself up for failure – Getting out of your comfort zone is good, so long as you have aligned expectations between yourself and your leader on what you do and don’t know. I’ve seen too many people oversell themselves to get a job only to crash and burn because the leap was too great and the expectations too high. Be transparent with what you do and don’t know and ensure your leader is willing to work with you to grow those skills you have yet to master.
7. Realistically execute – When given the opportunity to master a new skill, do all you can to capitalize on it. But, it’s crucial to know upfront your level of desire and ability to take on that opportunity. For example, someone with significant out-of-work activity, like a new baby or ailing spouse/partner, may not be able to take on significant skill-building and keep life-balance. Don’t compartmentalize your life; look at everything you’ve got going on and decide how much change you can accept.
8. Periodically review your Swiss army knife – Samir had two issues; his Swiss army knife was dominated by one tool that over time became obsolete. Make it a point to periodically review your Swiss army knife skillset to avoid going the route of the typewriter repair person.

The Consequences:  By not being mindful of the skills you need in your Swiss army knife you risk the following:

• Wasted time and effort – You squander opportunities either building skills you don’t need or not building skills you desperately need to achieve your pro forma resume.
• Obsolescence – Your market value diminishes because you possess yesterday’s skills that don’t align with today’s problems.
• Career dissatisfaction – Your career aspirations nosedive because you’ve chosen not to grow with the times and equip yourself with the tools you need.
  

The Next Steps: 

• Create your pro forma resume.
• Articulate the skills you need to achieve your pro forma.
• Be realistic about skills you possess and those you don’t.
• Put a plan in place to get the skills you need.
• Use a trusted advisor or colleague to help you on your Swiss army knife journey.

Lonnie Pacelli | Building Thriving Leaders™ | See me on Amazon