When I was a kid in Connecticut I went with my Father to take my sister and her infant son to the train station.  My sister had a lot of bags so my Father helped her carry her things on to the train.  I was standing on the platform waiting for my Father to get off the train so we could go home.  Then all of a sudden the train started moving with my Father still on the train!  Here I am, an 8-year-old boy standing on the train platform all by myself while my Father is on the train heading to Washington DC. I remember seeing the train start to pull away, and my Father waving at me through the window to go to the ticketing office so I can tell them what happened.   This was in the days where there were no cell phones, so my Father couldn't communicate with me to let me know what was happening.  I went into the ticketing office and through sobs told the ticket agent that my Father got stuck on the train and I got left on the platform all by myself.  The ticket agent was very reassuring and told me that everything was going to be OK.  Fortunately the next stop was only about 30 minutes away so I was reunited with my Father in an couple of hours.  It was one of the scariest times of my entire childhood, being left on the train platform all by myself. 

So everything isn't always peachy keen when it comes to working together.  At times co-workers are going to get in each others'  face and have some conflict.  As a bystander, there's some things you can do and not do to help put out the co-worker fire:

• Let them know how their conflict is affecting the rest of the team - Many times team members in conflict are only concerned about their own situation and don't see how the conflict impacts others. Truth is, when doing a team meeting with two ice-cold colleagues in the room with the pressure so thick it can be cut with a knife, the entire team is impacted. If the conflicting colleagues know the impact they are having on others they may be more likely to extend olive branches to each other.

Excerpted from The Truth about Getting Your Point Across…and Nothing But the Truth

Some time back I spent about three hours writing and doing emails at one of our local malls.  I love this place because there are lots of tables to sit at and the mall has free wireless access so I can be online all the time.  As I was exiting the mall I noticed a woman about 20 feet away from the entrance heading into the mall.  As I walked out the door I held the door open for this woman for a few seconds.  As she walked by me into the mall she said "WOW!"  She was surprised that I actually took three seconds out of my life to hold a door open for a complete stranger.  Imagine what I could have done with those three seconds that I wasted :-).