Some time back I was responsible for a portfolio of projects being done within the finance organization of my company. One of the projects was outsourced to a large consulting firm who supplied the project management, analysis, and development resources to the project. I would hold weekly meetings with the project manager who consistently gave me a "thumbs up" on the project up to the first key milestone being hit. When the week of the first milestone approached, he announced that the milestone was going to have to slip by a week to ensure successful delivery. The next week came along and again the project slipped a week. This went on for two more weeks with the promise of "we'll for sure nail it next week." I decided to do some crawling around the project to assess where the project was really at. Turns out we were at least a month away from delivering to the milestone which was already a month late.
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Jane was a group manager over a team of six buyers for a large department store chain. Her team specialized in buying house-wares, including linens, sheets, towels and small appliances. Her team met every week to discuss advertised specials for upcoming weeks and any supplier issues that the team needed to be aware of. There was one linens supplier, Patty’s Linens, that has had some difficulty with product quality and the department store was experiencing higher-than-normal returns on the product. Two weeks earlier, the supplier submitted a plan for how they were going to improve the quality of their product. The department store decided to keep the supplier on for three more months to evaluate their plan and give the supplier an opportunity to resolve the quality issues. With this as backdrop, we eavesdrop on Jane’s current team meeting:
With the vacation season in the rear-view mirror, many of us are going to get back to the grind of working too much, not getting enough sleep, eating poorly and not getting enough exercise. The concept of work life balance to most is just a bunch of theoretical baloney espoused by a bunch of talking-head motivational speakers and organizational leaders. There’s simply no way out of the imbalance, right?
BZZZZZZZZZZZTTTTTTT. Wrong. |
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