Recently, my wife and I were on a social visit with a friend I’ll call Vick. We were enjoying beverages and light chatter when suddenly the topic changed to world events. It was like a light switch turned on, with Vick becoming very animated about the topic, spewing data point after data point, and aggressively quizzing me on whether I had heard about some of the points he was raising.

When I replied “no,” his response was incredulous. “You mean you haven’t heard of _____?” he asked, as if I were the only person on Earth who didn’t know what he was talking about. This went on for about an hour before we resumed talking about lighter topics.

I thought about the interaction that evening, and the next day texted him a follow-up question. The onslaught resumed, and after a while I decided to disengage because I saw that no good would come of the exchange.

I later thought about both the face-to-face and the text interactions, and came up with some important elements that were there—and some that were missing:

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Early in my career as a leader, I adopted the popular phrase, “My door is always open.” These magic words were intended to be a sign of support that, as a leader, I would be available for my team. It just felt so good to say that—to know that if a team member wanted to come in to talk about something important or just shoot the breeze, I would be there for them whenever they wanted.

Then reality struck.

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While searching for a job online, Manesh found a listing that caught his eye. “Wow, this looks perfect!” he thought as he read through the position requirements. Then those three dreaded words reared their ugly head:

“Leadership experience required.”

“Dang,” Manesh thought as he closed his laptop. “This is so frustrating. How do I get experience when everyone is expecting me to already have the experience?”

You’ve likely experienced this earlier in your career, or may be going through it now: Potential employers want leadership experience that you don’t have, and you don’t have a clear path on how to get that experience.

When looking to grow leadership skills, this can be a frustrating dilemma. How do you get the experience you need and build great leadership skills when your paths are limited? Here's a potential path...

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As project managers, we’ve likely been faced with getting a one-line explanation of what a sponsor needs—along with a deadline. Depending on the organization, there could be a range of responses—from doing a back-of-the-envelope calculation, getting people in a room to estimate the work, or using a comparative initiative to assess feasibility.

Now, I’m not here to criticize your organization’s approach, but I have found that having something that enables the PM to rough-cut an initiative using some standards can be helpful in providing a lens on whether a date is even remotely achievable. This is where the work-back timebox model comes in.

Read more at ProjectManagement.com.

Some time back my son and I participated in a service project to help a young family clean out a back yard.  At one time the yard was a wonderful oasis with a swimming pool, lush garden, and beautiful walkways.  The once beautiful oasis was neglected over time and became an overgrown jungle of northwest foliage with its prime resident being thorny blackberry bushes.  The blackberry bushes were six feet tall and covered most of the yard.  What a prickly mess!

Dean, a project manager, was conducting a project post-mortem with Tania, his VP.
“Why the month slip, Dean?” Tania asked.
“Well,” Dean started, “we didn’t get on the vendor’s calendar early enough for integration testing. They couldn’t schedule us in when they needed us, so we had to slip.”
Tania shook her head. “Hold on, Dean. The vendor is Conset, right?”
“That’s right.”
“If I remember correctly, we did a project with them last year and the same thing happened; we didn’t get on their calendar early enough and it caused a slip. Were you aware of that?”
“I wasn’t.”
“I specifically asked the project team to include that in the lessons learned. If I recall, Tarun was the PM. Did you talk with Tarun or look at his lessons learned?”
Dean looked down. “Um, no.”
Tania kept her gaze. “Honestly, what good are lessons learned if we don’t bother to use them? This was clearly avoidable.”
“I’ll make sure to document this for the next time, Tania,” Dean said.
“Do you look at lessons learned from other projects?” Tania asked.
“Well, not really, they’re all over the place and in different formats. It’s kind of like finding a needle in a haystack.”
“Unbelievable. We’re willing to make the same mistake over and over and not bother to learn from past mistakes. What a waste.”

Read more at ProjectManagement.com.

I always want to ensure I am putting my four decades of experience to good use by helping others grow—and helping them avoid some of the (many) mistakes I made as a project manager, leader and human being.

In thinking through my responsibility as a steward, it occurred to me that being effective as a project manager is much more than honing skills—it’s about guiding project managers in not only work skills, but also life experiences. It’s about positioning project managers for long-term success. It’s about helping PMs bounce back from failure, learn from it, and then help others avoid the same failure. It’s about what I call building sustainability, which will be the underlying theme of my content: the Sustainable PM.

Read more on my column at ProjectManagement.com.

When I was a kid one Christmas I got a Lionel train set from my parents.  It was really cool.  The locomotive had a smoke stack that actually "smoked" when you put a drop of oil into it.  I can still remember the burning oil smell the locomotive would emit as it raced around the tracks.  The transformer which governed the speed of the train went all the way up to "90" (I still believe it was in "miles per hour!") and had three rail cars that were all different colors and a caboose.  The train set also came with enough track to form a figure-8 that I  would push the tracks together using special pins that fit into the ends of the tracks. 

When I was a kid in Connecticut I went with my Father to take my sister and her infant son to the train station.  My sister had a lot of bags so my Father helped her carry her things on to the train.  I was standing on the platform waiting for my Father to get off the train so we could go home.  Then all of a sudden the train started moving with my Father still on the train!  Here I am, an 8-year-old boy standing on the train platform all by myself while my Father is on the train heading to Washington DC. I remember seeing the train start to pull away, and my Father waving at me through the window to go to the ticketing office so I can tell them what happened.   This was in the days where there were no cell phones, so my Father couldn't communicate with me to let me know what was happening.  I went into the ticketing office and through sobs told the ticket agent that my Father got stuck on the train and I got left on the platform all by myself.  The ticket agent was very reassuring and told me that everything was going to be OK.  Fortunately the next stop was only about 30 minutes away so I was reunited with my Father in an couple of hours.  It was one of the scariest times of my entire childhood, being left on the train platform all by myself. 

Some time back I spent about three hours writing and doing emails at one of our local malls.  I love this place because there are lots of tables to sit at and the mall has free wireless access so I can be online all the time.  As I was exiting the mall I noticed a woman about 20 feet away from the entrance heading into the mall.  As I walked out the door I held the door open for this woman for a few seconds.  As she walked by me into the mall she said "WOW!"  She was surprised that I actually took three seconds out of my life to hold a door open for a complete stranger.  Imagine what I could have done with those three seconds that I wasted :-).