Recently I ran across a situation that reminded me of leaders needing to delegate responsibility while remaining engaged with what the team is doing. At one of my former employers we had a particularly thorny issue which required multiple groups to work together to address. It was important that I delegate resolution of the issue to the team, but it was also important that the team had a glimpse into some of my thinking on the issue. When I delegated the issue to one of my managers for resolution, I also articulated some guiding principles that the team needed to keep in mind while resolving the issue. What this allowed me to do was not only provide some considerations for the team to noodle over while coming up with a resolution to the issue but also empower the team to make the decision as to what to do about the issue.
It's happening more and more; managers are being asked to manage virtual teams of people that may or may not have a direct reporting relationship to the manager. Some find it easy to do, but many others find it difficult to garner the respect from team members who don't have to follow the manager. Get a few helpful tips to help you next time you're asked to manage a virtual team.
A couple of years ago I did an interview on what a manager can do to regain trust when he or she has screwed up royally. I thought the points were particularly pertinent to many of my subscribers so I thought I'd print excerpts from the interview here:
We all know a procrastinator . . . the person who does Christmas shopping on December 24th, pulls an all-nighter to get a report done, or avoids making even the simplest decisions. Many times the procrastinator puts forth a defense of, "Well, I do get it done, don't I?" Sometimes yes, sometimes no. Even if things do get done, though, the stress put on the procrastinator (and those around him or her) is greater than it needs to be. If you know of a procrastinator (or are one yourself), use these tips to help make life a bit easier for not only the procrastinator but for those around him or her as well.
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