Tom looked at the clock.
“Midnight,” he said to himself as he took a sip of coffee. The milestone review for the second phase of the project was the next day. As he updated the project plan, he came across the organizational change management tasks that were supposed to be done in phase one that got pushed to phase two. He saw that the tasks were still zero percent complete.
“We’ll pick them up later,” he said to himself as he added the tasks to the phase three workplan.
During the milestone review the next day, Tom’s manager, Gayle, asked about the incomplete organizational change management tasks.
“Ran out of time,” Tom said. “We’ll get them done in phase three.”
“Isn’t that what you told me three months ago during our phase one review?” Gayle asked.
Tom looked down. “Um, yeah,” he said.
“Phase three is even more intense than phase two, what makes you think you’ll get the OCM tasks done in phase three if you didn’t get them done in phase one or two?”
“Gayle, we’ll get them done,” Tom said.
“OK, I’m holding you to it, Tom.”
Three months later, at the phase three milestone review, Tom walked through the workplan, then got to the OCM tasks. Tom knew what was coming.
“Still not done,” Gayle said as Tom avoided her gaze.
Before we go any further, I want to articulate a principle that I’ve not only seen in countless projects but also experienced personally:
The closer you get to a project delivery date, the less time you have to complete tasks kicked down the road from prior project phases
It’s rare that availability to do work increases as the project gets closer to its final delivery date, and that tasks deferred throughout the project now have extra time to get done. Typically, the project team is working hard to accomplish the only-most-crucial tasks to meet delivery, with other tasks either deferred to post-release or not done at all. The attitude is that those tasks can be completed later when there’s more time. I have two problems with this:
To avoid the temptation of kicking tasks down the road only to have them die on the vine, give these five takeaways a look:
Remember, the closer you get to a project delivery date, the less time you have to complete tasks kicked down the road. Resist the urge to push tasks off until tomorrow, because tomorrow almost never comes.
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