The Scenario: The project manager is providing a weekly status report to the project sponsor
The Message: It's good to provide early warning to potential issues, but it’s bad when you don’t provide the next steps you're taking or what help you need. This labels you as a messenger rather than the manager you’re expected to be.
The Consequence: Issues without next actions or asks gives the impression you're not taking ownership of the issue and you're expecting someone else to manage through it.
The Take-Away: Don't be an issue messenger. Define the issue, articulate what next steps are, and be clear on what and when you expect others to do to help squash the issue.
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