A couple of years ago I did an interview on what a manager can do to regain trust when he or she has screwed up royally. I thought the points were particularly pertinent to many of my subscribers so I thought I'd print excerpts from the interview here:
We all know a procrastinator . . . the person who does Christmas shopping on December 24th, pulls an all-nighter to get a report done, or avoids making even the simplest decisions. Many times the procrastinator puts forth a defense of, "Well, I do get it done, don't I?" Sometimes yes, sometimes no. Even if things do get done, though, the stress put on the procrastinator (and those around him or her) is greater than it needs to be. If you know of a procrastinator (or are one yourself), use these tips to help make life a bit easier for not only the procrastinator but for those around him or her as well.
Over the years I have been on both ends of constructive (and not so constructive) criticism. Quite frankly, I still struggle with doing this flawlessly every time, but I've put together some guiding principles that I try to work under and thought might be helpful to you:
When I wrote my first book in 2004 my publicist told me, "you've got to write articles to get your message out and sell books!" Being a good soldier I saluted and contemplated how I was going to get it done. My publicist turned me on to a ghost writer who wrote an article under my guidance. After paying way too much for the article and seeing the finished product, I vowed never again to have someone else write for me. I decided that if I had crappy articles it was going to be because I was the one who wrote them, not because I paid someone to write crappy articles for me.
When I wrote my first article, I decided on the topic and just started writing. It was a disaster. The content was disjointed, lacked focus, and made no sense. It also took me hours and hours to produce a piece of garbage. There had to be a better way. Fortunately I found it after a lot of trial and error.
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