Dependent Habits:
1. Be Proactive 2. Begin with the End in Mind 3. Put First Things First Independent Habits: 4. Think Win/Win 5. Seek First to Understand...Then to be Understood 6. Synergize Interdependent Habits: 7. Sharpen the Saw One of the most foundational aspects of the Covey book for me was the development of a personal mission statement. It actually took me ten years to crystallize on a mission statement as I was going through Rick Warren's The Purpose Driven Life that I could truly internalize and get energized around. The Covey book was the mustard seed which started the ball rolling for me.
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The book goes into a lot of detail on each of the goose attributes and frames up each attribute with great examples to help you the reader identify where you might be falling short as a goose leader. Some of my favorites:
• Buffalo management: The people propose, the manager disposes • Goose management: The people propose, the people dispose • Anything worth doing is worth doing poorly, at least in the beginning • See mistakes, fear, anger and stubbornness as great teachers for the future • See mistakes as gems for learning and not as sins • Coach people, not scoreboards • Proactively insist on meeting tough standards • Ask questions and avoid giving answers • Reward accomplishment, not effort • World-class rescuers are world-class losers • The person doing the work must own the responsibility I love this book. Though it does border a bit on being too steeped in academia, the concepts are sound and are great building blocks for enabling empowered leaders. Read Flight of the Buffalo and pull the nuggets from the book that will help you be a leader that empowers great teams. Zapp! The Lightning of Empowerment - How to Improve Quality, Productivity, and Employee Satisfaction4/21/2013
Probably the most salient points made about Zapping others is the following:
1.Maintain self esteem - treat others with respect 2.Listen and respond with empathy - don't be dismissive of others problems or issues, demonstrate that you care 3.Ask for help in solving problems - seek out opinions of team members and get them to put their thumbprint on solutions 4.Offer help without taking responsibility - let team members benefit from your wisdom; don't assume responsibility for their problems For leaders to successfully foster a Zapped environment, they need to do the following: 1.Set clear direction (key result areas, goals, and measurements) 2.Ensure the team has knowledge (skills, training and information to do the job) 3.Ensure the team has the resources (tools, materials, facilities, money) 4.Provide support for the team (approval, coaching, feedback, encouragement) I love this book. It's a very easy read, keeps the reader engaged, and has very insightful nuggets to help you understand the difference between empowering a team versus just managing the team. If you want to be a more empowering leader, then Zapp! The Lightning of Empowerment is the next book you should read. |
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