This part three of a three-part series on Mastering Credibility. Part one is It's What You Know and part two is It's The Relationships You Build.
Bert was an associate at a premier management consulting firm.
Over the years he specialized in providing advice to senior management in information technology organizations. Generally he had some pretty insightful ideas that many of the rank and file in the client organization viewed as a bit theoretical. His advice was typically accompanied by general implementation timelines which client organizations rarely took verbatim. Bert's advice usually culminated in some type of a Powerpoint presentation to the senior client management; then it was off to the next assignment.
For years Bert had been trying to get a foot into the door of Laner Robotics.
This part two of a three-part series on Mastering Credibility. Part one is It's What You Know and part three is It's How You Deliver Results.
Ever since childhood, Mark had been known as an in-your-face competitor...
Whether it be in sports, in the classroom, or in relationships, he wasn't happy unless he beat someone else at whatever he was doing. Being in competition to Mark meant that he was going to do whatever he could to ensure he won and that his competitor lost. Those on his team loved his competitive spirit and encouraged it; those not on his team feared him. His behavior was validated through the number of trophies and medals he received while growing up.
As an adult his competitive spirit didn't wane. He became a feared negotiator in his company's purchasing organization and became known as a pompous ass who would stop at nothing to ensure that his suppliers were giving up as much as possible so his company could get a better deal. Suppliers hated to deal with him, but his company was too big to ignore so they put up with him.
This is part one of a three-part series on Mastering Credibility. Part two is It's The Relationships You Build and part three is It's How You Deliver Results.
Jeff was the quintessential schmoozer.
He was one of those guys who was the life of the party. He could walk into any room and instantly be the one that everyone else focused on. His charm, wit, and charisma was the envy of his friends and colleagues. Being in his senior year of college, Jeff saw huge dollar signs in his future as a salesperson. Though he was an average student with average grades, Jeff felt that his ability to wine and dine customers was going to be his ticket to being a big-money salesperson. With his wit and charm, how could customers resist?
A one-minute lesson on ensuring humor doesn't destroy your credibility. See more at Why Don't They Follow Me?
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